Acute Psychiatry Unit (APU)

01851 704704

The Acute Psychiatric Unit (APU) is for people who are acutely unwell

The APU will accept referrals for people suffering from a recognised or probable acute episode of mental illness, which may include a Learning Disability, where there is evidence of actual or potential danger to self or others, or severe psychosocial dysfunction.  Patients must be assessed as having intense mental health needs that require 24-hour medical care/supervision, which cannot be met in a less restrictive environment.

Autism Eileanan Siar

07444 425 322

Autism Eileanan Siar is a local parent-led charity set up to support anyone living in the Western Isles who is affected by autism or additional support needs. 

Beat Eating Disorders

0808 801 0432

Beat is the UK’s eating disorder charity. Founded in 1989 as the Eating Disorders Association, our mission is to end the pain and suffering caused by eating disorders.

Befriending Lewis

01851 702632 

Everyone needs other people, but not everyone has someone. For people who become isolated because of ill health, disability or social disadvantage, being matched with a Befriender often fills a big gap. Befriending offers supportive, reliable relationships through volunteer befrienders to people who would otherwise be socially isolated. (Befriending Networks UK) 

Benefits Section - Comhairle nan Eilean Siar 

01851 822642

Benefits and grants - housing and council tax reduction. 

Bipolar Scotland

0141 560 2050

Scotland's Charity for People Living with Bipolar.

Blue Badges

01851 822708

The Blue Badge scheme operates throughout the UK and is administered by local authorities who process applications and issue badges. 

The scheme is designed to enable people with severe mobility issues or who pose a risk to themselves or others in traffic to travel independently – as either a passenger or driver - by allowing them to park close to their destination. 

The scheme gives concessions to badge holders when they park on-street. Badge holders may benefit from designated parking bays and other concessions when they park in off-street parking areas but this is not subject to the conditions of the scheme. 

Bosom Buddies Breastfeeding Support Group 

01851 709842 

Bosom Buddies is a relaxed peer support group for breastfeeding mothers and mums-to-be to meet, support and share their breastfeeding experiences. 

The group is run by the NHS Western Isles Health Visiting Team and there is access to a health visitor each week for support and advice. It is a very warm and friendly group and new mothers are always welcomed and encouraged to attend. The group provides a safe and relaxed environment to breastfeed in the company of others. Come and join us for a chat and a play for the little ones! 

Brook

www.brook.org.uk

Brook operates a number of sexual health and wellbeing services across the UK. 

Brook is committed to supporting young people and the majority of services are for people under 25. However, in December 2019 we began running all-age sexual health services in parts of the country. We also provide outreach and education services for young people and training for professionals across the UK. 

You can also explore our clinical services, along with those provided by other organisations, on our Find A Service tool. 

Carers UK

0808 808 7777

Our mission is to make life better for carers throughout the UK. We provide information and advice on caring, help carers connect with each other, campaign with carers for lasting change, and use innovation to improve services.

Children's Health Scotland

0131 553 6553

We deliver health and wellbeing services directly to children and young people and we are the only charity dedicated to informing, promoting, and campaigning on behalf of the needs and rights of all children and young people with health conditions.

We provide expertise and information to children and young people, families, carers, educators, and health professionals and are a national voice for health-related issues relating to children and young people. Our charity is also a champion for health-related play in hospital, in the community or at home.

Claddach Kirkibost

01876 580390

A unique community-run project which provides a range of services for the benefit both of the local community and our many visitors. These include a nursery, a popular and well-regarded café, a gift shop, food production and sales under the Hebridean Kitchen brand, internet access and meeting facilities, as well as a full programme of walks and talks and much more. 

Cobhair Bharraigh 

01871 810906

Provide respite for carers and day care to people with dementia, the frail and elderly. 

Community Care   

01851 822708 or (out of hours) 01851 701702

Community Care Services are available to frail older people, people with dementia, physical disabilities, mental health problems, sensory impairments, learning disabilities, children with disabilities or a disabling illness and people who are terminally ill.

Community Mental Health Team

01851 703069 (Lewis & Harris), or 01870 602918 (Uist & Barra)

The Community Mental Health (CMH) team organises and coordinates your care if you receive community-based mental health care (i.e. care outside of hospital). This includes carrying out mental health assessments, treatment and care. You are normally referred to a CMH professional if you have complex mental health problems and need more specialist help than a GP can offer.

Cost of Living Support Scotland

Website offering advice from the Scottish Government on energy and bills; benefits and income; children and families; debt and money; health and wellbeing; and older or disabled people. 

Counselling and Family Mediation 

01851 705600

Counselling is a way of dealing with difficulty. It is a positive response coming from the desire to cope more effectively. At one time or another, everyone has problems, such as stress at work, difficulties in relationships, drug or alcohol abuse or loss and bereavement. Sometimes we can solve these difficulties ourselves or with the help of family friends or colleagues. At other times we need the privacy of talking with someone who is outside our home and working life. Talking in confidence, to a professionally trained and experienced counsellor can help you reach a better understanding of your difficulties and to decide the best way forward.  

Counselling Services - CNES Recovery Support Worker 

01851 822754

Crossroads Harris

01859 502171

Crossroads Care Harris was set up in 1985 in response to a need to provide respite care in the home to carers of ill, elderly or people with disabilities.  As well as providing respite for family carers, we also provide support to vulnerable people living alone.  We provide a trained care attendant to go into the home to take over the duties of the family carer or to provide support if the user lives alone. We are affiliated to Crossroads (Scotland) and are registered with the Care Inspectorate.  

Crossroads Lewis

01851 70 5422 

Crossroads Lewis supports approximately 50 carers and service users on a weekly basis over all our services.  We provide home support to carers regardless of age, disability or illness and to those living alone, struggling with ill-health or loneliness.  We also provide a valued Palliative service at home. 

Dental Clinics

01851 707500

Disability Information Scotland

0300 323 9961

We provide reliable, accurate and accessible information for people living with disability in Scotland. Our small and friendly team listen, understand and find the answers to individual queries on a whole range of topics from Blue Badges to Personal Independence Payments. 

Dyslexia Scotland

0344 800 84 84

Empowering people with dyslexia to reach their full potential.

The Embark Project

01851 707208

The Embark Project is about new beginnings, being supported to learn, develop, grow, connect, participate and encourage healthy, fulfilled, independent lives. Providing opportunities where often no opportunity exists, the project delivers a variety of supported community activities, such as cycling projects, walking and rowing clubs and woodland adventures.

Faire Careline

01851 701702 

A 24-hour-a-day service operated by the Customer Services Section on behalf of the Social and Community Services Department of Comhairle nan Eilean Siar, providing: 

  • Reassurance for people living on their own 
  • Immediate response in an emergency 
  • Reassurance and support for carers 

Family Planning Services

01851 708305

Family planning services offer free contraception and family planning advice.

Family planning and sexual health appointments can be booked at any GP Practice, even if it is not at your own regular GP Practice.  Simply request a sexual health appointment when booking an appointment.

Gam-Anon Scotland

0370 050 8881

Gam-Anon is a fellowship of men and women who are husbands, wives, relatives or close friends who have been affected by the gambling problem.

GoodSAM

 

 

Instant Location/Video/Consultation.  GoodSAM provides the ability for those calling emergency services to instantly share their location and live video from their mobile device, without an app, dramatically improving dispatch efficiency for Police, Fire & Ambulance agencies worldwide.

GP Practices

NHS 24:  111        

There are nine different GP Practices in the Western Isles and 14 sites across the Western Isles. 

Health Promotion & Health Improvement Service

01851 762017

The Health Promotion & Health Improvement Service has a key role in enabling and empowering people, groups and communities to make informed choices about their lifestyle. Topics include: exercise, diet, alcohol, smoking, mental health, community, drugs, sexual health and workplace.

Health Visiting Service

01851 709842

The Health Visiting team works in the community setting and visits parents or carers with new babies and young children under 5 years.  A programme of standard visits is offered to all families.  The aim of the service is to offer advice and support on many health and wellbeing topics including safeguarding.

Hebridean Men's Cancer Support Group

07879 493 530

The Hebridean Men's Cancer Support Group provides support to men suffering from cancer in the Western Isles.

If you or someone you know has been affected by cancer and you live in the Western Isles then please contact the group, or join us at one of our meetings where you would be made very welcome.

Kooth

 

1 in 5 children and young people suffer from mental health illness in any given year. At Kooth, we believe every young person has the right to thrive and to access high quality mental health   care.Kooth.com is commissioned by the NHS, Local Authorities, charities and businesses to provide anonymous and personalised mental health support for Children and Young People. With over 4000 logins per day, we provide end to end support whatever the need. 

LGBT Health & Wellbeing

0300 123 2523

Promoting the health, wellbeing and equality of lesbian, gay, bisexual, transgender (LGBT+) adults (16+) in Scotland. We welcome the entire diversity of our LGBT+ community including non-binary, queer, intersex, asexual people and all identities under the LGBTQIA+ umbrella. Helpline Open Tuesday & Wednesday between 12-9pm, and Thursday & Sunday between 1-6pm

Long Term Conditions Hebrides

This email address is being protected from spambots. You need JavaScript enabled to view it. 

LTCH aims to provide activities that can enhance the life experience and well being of people living with a long term condition.

We aim to provide for self-development/exploration, provide social opportunities with the purpose of offering mutual support and encouragement and decrease isolation for people with a long term condition and their carers in the Western Isles.

Maternity Services

01851 704704

When you first find out you are pregnant you should contact a Midwife through your local Maternity Team for your first appointment. Your Maternity Team provides a range of services and information. This includes: antenatal breastfeeding class, breastfeeding support; clinic schedule and ultrasound scan.

Mental Health and Learning Disability Services

01851 704704 ext. 2405

NHS Western Isles provides a comprehensive range of mental health services for people living in the Western Isles.

Miscarriage Support

0141 552 5070

Scottish care and information on miscarriage, stillbirth and neonatal loss. 

Move More Western Isles

01851 822 761

The Move More Western Isles project is a partnership between, CNES (Western Isles Council) and NHS Western Isles and offers support to help people with long term conditions, including cancer, to become more active and improve health and wellbeing. Move More Western Isles promotes safe and effective exercise and provides a range of physical activity opportunities, all of which are free for the first 12 weeks.

My Diabetes My Way

mydiabetesmyway.scot.nhs.uk 


The Scotland interactive diabetes website to help support people who have diabetes and their family and friends.

Needle Exchange 

01850 703131

This service is provided in partnership with primary care and pharmacy services and is hosted by K.J. MacDonald Pharmacy.  Pharmacy staff have undertaken specialised training in preparation for providing this service and are supported by the NHS Substance Nurse.

NHS Inform

0800 22 44 88   

NHS inform is Scotland's national health information service.

Our aim is to provide the people in Scotland with accurate and relevant information to help them make informed decisions about their own health and the health of the people they care for.

NHS24

111

The 111 service provides urgent care and advice when your GP, pharmacy or dental practice is closed, if you think you need A&E, but it’s not a critical emergency. Phone 111 before you attend A&E. This service is available 24 hours a day, 7 days a week.

This service will provide you with urgent care you'll be assessed for a range of concerns including cuts, burns, suspected broken bones, sprains and other injuries or illnesses. This may involve a telephone or video consultation with a clinician from your local health board or an appointment to attend A&E or Minor Injuries unit, avoiding a long wait in a hospital waiting room.

PAMIS - Promoting a more Inclusive Society

01382 385 154

We support people with profound and multiple learning disabilities, PMLD - their families, carers and professionals.

Penumbra Self-Harm Network Scotland

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.  

Penumbra Mental Health is providing new services to support people who live with self-harm. They're working with local partners to develop four test sites across Scotland, which include an online portal and three locality-based delivery sites in Dundee, Highlands & Islands and Glasgow. The new services are now open for self-referral, which means that people dealing with self-harm can contact our team directly if they’re looking for support. The Highlands and Islands Service supports people aged 16+.

Raigmore Hospital

01463 704000

Please direct all telephone queries to the above switchboard number in the first instance. Specific Ward/Department Numbers can be provided by switchboard on request.

Relay UK

Phone: 0800 7311 888 - Textphone & RelayUK App: 0800 500 888

Relay UK  (Previously Next Generation Text) helps deaf, speech-impaired, and hearing people talk to each other over the phone using the relay service. You can use the Relay UK app with your mobile, tablet or PC, or just use Relay UK via your Minicom or Uniphone. All you pay are your normal call charges. You pay nothing to use the service itself. 

School Nursing Team

01851 709842

The Schools Nursing team works across education and health settings.  Their aim is improve the health and wellbeing of children and young people aged 5–19 years by providing advice/guidance on a range of issues which includes safeguarding.

See Me

Contact Form

See Me is Scotland's national programme to end mental health stigma and discrimination. They are encouraging people to take action to make a difference. You can be part of that change by joining a movement of thousands of people across Scotland. Visit the See Us pages and get all the tools and resources you need to take action. 

Sexual Assault Response Co-ordination Service (SARCS)

0800 148 88 88

The NHS Scotland sexual assault self-referral phone service can help to arrange care for you in the days following a rape or sexual assault. The service may be able to arrange for you to have a forensic medical examination (FME) at a SARCS without making a report to the police.

Sexual Health Scotland

0800 22 44 88

Don't worry. Loads of people have questions about sex and sexual health, relationships and pregnancy, so we've pulled together the most common ones here.

Sight Action

01851 701787

Sight Action is contracted by the NHS Highland, NHS Western Isles and the Highland and Western Isles Councils to provide patient support and rehabilitation to blind and visually impaired adults and children. We can help visually impaired people cope safely and confidently around the home with improved independent living skills. 

St Brendan's Hospital

01871 812021

St Brendan’s Hospital is located in Castlebay on the Isle of Barra and is in a shared building with a local authority care home facility. It is supported by the local GP Practice to provide care of the elderly and other services. 

Suzy Lamplugh Trust

National Stalking Helpline:  0808 802 0300

The UK's pioneering personal safety charity and leading stalking authority, providing advice for victims, personal safety and lone working, and stalking awareness training.


Tagsa Uibhist

01870 602111

Tagsa Uibhist is a community-based charity whose aim is to promote health and wellbeing in Uist.

Taking a holistic approach, we help people to live life to the full and to access the care and support they need to reach their potential. We find ways to connect people with each other, to be physically active, to learn new skills and fulfilling activities, and to take an active part in community life. Since being founded in 1999, we have been providing support to people with a range of support needs as well as support for carers through a range of services, from Care at Home to Community Transport and Community Gardens. A lot of our work is with the wonderful elderly community in Uist, but we also work with young people and families.

Terrence Higgins Trust

0808 802 1221

Terrence Higgins Trust is a British charity that campaigns about and provides services relating to HIV and sexual health. In particular, the charity aims to end the transmission of HIV in the UK; to support and empower people living with HIV, to eradicate stigma and discrimination around HIV, and to promote good sexual health.

The Leanne Fund

01851 70 2020

The Leanne Fund is the foremost Cystic Fibrosis charity working with individuals and families across the Highlands, Islands and Grampian regions of Scotland.  We provide vital social, practical, emotional and financial assistance, supporting the whole family.

Uist and Barra Hospital

01870 603600

Ospadal Uibhist agus Bharraigh (Uist and Barra Hospital) is located in Benbecula. It provides a local service for the population of the Southern Isles. The hospital provides care of the elderly and GP Acute and Midwifery led maternity services. Many of the Consultants from the Western Isles Hospital, and some from mainland Health Boards, visit the Uist and Barra Hospital to provide outpatient services. 

Volunteer Centre Western Isles

01851 700366

Volunteer Centre Western Isles is an independent local charity with offices and staff in Lewis, Harris, Uist and Barra.

We provide information, advice and support to individuals interested in volunteering, volunteer managers, voluntary groups, clubs and organisations, private and public sector organisations and companies.

Volunteering Hebrides

01851 702632

Volunteering Hebrides leads the way in volunteering for social change across the Isles of Lewis and Harris. Connecting more volunteers with vulnerable people than any other charitable organisation in the Hebrides, we welcome people from all walks of life to join our projects.

Western Isles Cancer Care Initiative (WICCI)

01851 706721

The Western Isles Cancer Care Initiative (WICCI) is a registered local charity that has developed a unique partnership with Macmillan Cancer Support to address needs and provide support for specific issues faced by cancer patients and their families throughout the Western Isles.

Western Isles Health Board

01851 702997

NHS Western Isles, which is part of NHS Scotland, provides a complete and comprehensive range of healthcare services to the population of the Western Isles.

Western Isles Hospital

01851 704704

Western Isles Hospital was opened in 1992 with a range of hospital acute specialities and psychiatry. The hospital also includes diagnostic facilities, day hospital, laboratory, Allied Health Professionals and other services.

Western Isles Occupational Therapy (OT) Service

01851 822847

The OT service in the Western Isles is an integrated (joint) service across both Health and the Local Authority. The main base in Stornoway (covering Lewis and Harris) is in the Western Isles Council offices in Stornoway.

The base in Benbecula (covering Uist, Benbecula and Barra) is in the Western Isles Council offices in Balivanich.

Western Isles Pregnancy Crisis Support

Phone or Text 07901 966101

WIPCS offers emotional care and support to anyone facing any kind of pregnancy related distress.  Trained practitioners are available 10am –10pm, Monday – Saturday throughout the year.